Resources

The Arbo Glossary

Welcome to the Arbo Glossary! This concise and comprehensive resource provides definitions and explanations of key accounting, finance, and startup terms.

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Finance

Fractional CFO

A fractional CFO, a virtual or outsourced CFO, is an external financial professional or firm that provides part-time CFO services as needed

Finance

Free Cash Flow (FCF)

Free Cash Flow (FCF) is the cash generated by a company's operations after accounting for operating expenses and capital expenditures.

Finance

Gross Merchandise Value (GMV)

GMV is the total value of products sold through an eCommerce platform within a specific period.

Finance

Key Performance Indicator (KPI)

KPIs are quantifiable metrics that help measure and evaluate the performance of a business.

Finance

Last Twelve Months (LTM)

LTM, also called trailing twelve months (TTM), is a period of the most recent twelve consecutive months used for financial analysis and valuation.

Finance

Lock-Up Period

A lock-up period is a specific duration following an initial public offering (IPO) during which certain shareholders, including founders, employees,...

Finance

Magic Number

The magic number is a sales efficiency metric used by SaaS companies to assess the relationship between sales and marketing expenses and the...

Finance

Month Over Month (MoM)

MoM compares data or performance indicators between two consecutive months. It is commonly used to analyze growth rates, revenue changes, or other...

Finance

Monthly Recurring Revenue (MRR)

MRR is the sum of the revenue generated from recurring subscriptions or services within a single month.

Finance

Net Dollar Retention (NDR)

NDR, also known as net revenue retention, measures the revenue retained from existing customers, accounting for both expansion and churn.

Finance

Outsourced Controller

An outsourced controller is an external professional or firm that handles a company's accounting and financial management on a part-time or...

Finance

Runway

Runway refers to when a company can operate without running out of cash. It is calculated by dividing the available cash balance by the average...

Finance

Trailing Twelve Months (TTM)

Trailing twelve months (TTM), also referred to as the last twelve months (LTM), represents a consecutive twelve-month period immediately preceding...

Finance

Year to Date (YTD)

Year to Date (YTD) refers to the period from the beginning of the current year or fiscal year to the present date. It is used to analyze financial...

Operations

Capital Expenditures (CapEx)

Capital expenditures refer to the funds a company spends to acquire, maintain, or enhance long-term assets. These assets can include tangible items...

Operations

Cost Per Click (CPC)

Cost per click is a pricing model used in online advertising where advertisers pay each time a user clicks on their ad. It is commonly used in...

Operations

Cross-Selling

Cross-selling refers to selling additional products or services to existing customers.

Operations

Customer Acquisition Cost (CAC)

Customer Acquisition Cost (CAC) is the cost to acquire a new customer. It is the total of all expenses, whether in Sales and Marketing allocated...

Operations

Full-Time Employee (FTE)

A full-time employee (FTE) is an individual who works a standard number of hours considered full-time within a particular organization or jurisdiction

Operations

Go-to-Market (GTM)

A go-to-market (GTM) strategy is a detailed plan that outlines how a company will introduce and promote its products or services to its target market.

Operations

Net Promoter Score (NPS)

NPS is a customer satisfaction metric that measures the likelihood of customers recommending a product or service to others. It provides insights...

Operations

Payback Period

The payback period refers to the time required to recoup the customer acquisition cost (CAC) through revenue generated by the newly acquired...

Operations

Ramp Time

Ramp time represents the period required for a new salesperson to become fully productive and achieve their sales targets. It accounts for the time...

Revenue

Annual Contract Value (ACV)

ACV refers to the total value of a customer's annual contract or subscription with a business, regardless of the contract's duration. It is a metric...

Revenue

Churn

Churn represents the rate customers stop using a product or service or end their subscription. It is a critical metric for businesses, especially...

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