Annual Contract Value (ACV)
ACV refers to the total value of a customer's annual contract or subscription with a business, regardless of the contract's duration. It is a metric...
Cohort analysis involves dividing customers or users into groups based on a shared characteristic or timeframe, such as their sign-up month.
ACV refers to the total value of a customer's annual contract or subscription with a business, regardless of the contract's duration. It is a metric...
Churn represents the rate customers stop using a product or service or end their subscription. It is a critical metric for businesses, especially...
NPS is a customer satisfaction metric that measures the likelihood of customers recommending a product or service to others. It provides insights...